Javelin Online Coaching – FAQ

How long does it take for my video to be analyzed?

Thomas always strives to answer anyone as quickly as possible within 3 to 7 working days with a professional analysis. In case you are waiting too long already please check your SPAM folder and reach out via onlinecoaching@thomas-roehler.de

Why is my video uploading so slow?

It depends on the video file and it’s size. Make sure to upload only the throw.

In which language does the Online Coaching take place?

If you fill in the form in German or English you will get an answer in the respective language. Unfortunately, other languages can not be edited. The use of translation machines is recommended.

I have technical problems with upload or payment

Please notify me directly via e-mail via onlinecoaching@thomas-roehler.de and we will try to solve your problem as soon as possible.